3.21.2014

Now Hiring – Collections Supervisor

Posted By:

TITLE

Collections Supervisor

BUSINESS

Corporate, Mobile accessories industry

LOCATION

Alpharetta, GA 30005

DEPARTMENT

Accounting

EMPLOYMENT TYPE

Full-Time

JOB DESCRIPTION

Cellairis, an industry leader in providing cutting-edge tech accessories, is looking for an experienced Collections Specialist to join our accounting team. Must have 3-5 years of corporate collections experience and the ability to work in a fast-paced environment.

KEY RESPONSIBILITIES

  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced multiple entity collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with dealers and sales.

ESSENTIAL FUNCTIONS

  • Weekly and monthly reporting to direct supervisor
  • Processing monthly credit memos and the appropriate reporting
  • High volume phone calls to assigned delinquent customers
  • Manage customers on the shutdown report
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service to dealers and sales
  • Internal and External customer interface
  • Participate in team planning meetings

REQUIREMENTS

  • 3-5 years High Volume corporate Collections experience.
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a must
  • Strong attention to detail
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities

HOW TO APPLY

Please send your resume and salary requirements to jobs@cellairis.com.

 

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